Shipping Policy
1. Pick up in Tallinn at the store SOPHYGEMS: Aia 7, Tallinn, M-F 11-18.00/S 11-16.00
2. Pick up at the Omniva postal machine
3. Pick up at the Itella postal machine
INTERNATIONAL SHIPMENT
Our primary shipping service is FedEx Ground or FedEx Home Delivery. Both are "ground" services that take 5-7 business days from coast-to-coast (many of our products ship from our store).
We also use Estonian Registered Mail , you can track your shipment always online on www.omniva.com
Delivery Time
Delivery Time is dependent on 2 factors:
- "Availability". Every product detail's page will show a value similar to "Usually Ships in 2-3 days". It is also noted in the Shopping Cart, and informs you of how quickly an item will be ready to ship out. For example, some items will ship within 24 hours, others in a couple days, while some may take as many as several weeks (especially custom products). The "Availability" value is an estimate. We do our best to ship items out as quickly as possible, so we often get orders out more quickly than is noted by the "Availability" timeframe, but please do not count on that.
- The method of delivery - our Free shipping method is either FedEx Ground (commercial addresses) or FedEx Home Delivery (residential addresses). FedEx Express Saver takes 3 business days; 2nd Day Air is two business days, and there are several options for Overnight delivery based on the time of day to be delivered.
Additionally, please note that delivery time is also based on "business" days. For example, if you place an order on Sunday, it's impossible for us to ship an item the same day as all the shippers are closed.
Calculating Cost
We do not profit from shipping. Should you charge Rush shipping, or if we're shipping your order internationally, your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package. Shipping costs are calculated on the website automatically during Checkout based on the weight of the items you are purchasing.
